Shipping & Returns
Shipping Information
Diamond Graphics & Apparel offers next day shipping on every order placed by 3:00 pm EST, Tuesday through Thursday. Orders submitted after 3:00 pm EST will ship the following business day. Our ultimate goal is to make sure every order is made correctly and ships out on time. From the moment you place your order to the moment you receive it in the mail, our staff will work rigorously to provide premium customer service.
Ground — $9.98 flat rate — (ships within 4-7 business days)
Rush — $18.98 flat rate — (ships within 2-4 business days)
Here at Diamond Graphics & Apparel, we guarantee accurate inventory of our products, which means we make it a priority to have the correct product in the right quantity at all times. Combined with our attention to detail and exceptional organization, this makes it possible for us to continuously fulfill our customers’ orders precisely every time.
Returns & Exchanges
To request a Return Authorization, please fill out the provided form and one of our staff members will respond to your RA request within 24 business hours.
Send Exchanges/Returns To:
Diamond Graphics & Apparel
132 Crystal Beach Road
Mill Hall, PA 17751
Exchange/Return Policy
Diamond Graphics & Apparel will gladly replace items or provide a refund if the order has damages or was shipped incorrectly.
Customized or personalized products may not be exchanged or returned.
All exchanges and returns require a Return Authorization. Simply fill out and submit the form below or call us at (570) 263-7277 to request a Return Authorization.
Any exchanged or returned products must be shipped to our Mill Hall, PA location within 30 days of submitting the Return Authorization.